Inclusion, Accessibility & Belonging Policy
Updated July 2026
At The Lucky Sixpence, I believe everyone deserves to feel seen, respected and celebrated. As a small, independent UK maker of accessories and jewellery, I am committed to creating a business where inclusion isn't an afterthought but something considered in the choices I make every day.
Whether you're choosing accessories for your wedding, a special occasion or everyday wear, my aim is to create a welcoming experience where you can feel completely yourself.
Inclusion isn't simply a statement on my website. It's reflected in the imagery I share, the language I use, the suppliers and creatives I choose to work with, the way I communicate, and the flexibility I offer to meet individual needs.
While I know I'll never get everything perfect, I am committed to listening, learning and continually improving.
This policy outlines the steps I currently take to make The Lucky Sixpence an inclusive, accessible and welcoming business, together with the commitments I will continue to develop in the future.
Representation & Imagery
I believe everyone deserves to see themselves represented.
I actively work towards using imagery that reflects a wide range of people, including different:
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ages
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genders
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sexual orientations
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ethnicities
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body types
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disabilities
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personal styles
I recognise that no business can represent every lived experience, but I continually strive to improve the diversity and authenticity of the work I share.
The imagery I use features real people. I do not use AI-generated people or models to create the appearance of diversity or representation. The individuals featured throughout my website and social media are genuine clients or models who have chosen to work with me, because I believe authentic representation comes from celebrating real people, real relationships and real stories.
When supplying accessories for styled shoots, I provide Terms of Use which set clear expectations around authentic representation. I do not support tokenism or performative diversity. For example, I will not knowingly supply accessories for styled shoots where people are asked to portray identities that are not their own simply to appear inclusive.
Authentic representation matters.
Inclusive Communication
I believe language has the power to help people feel welcomed and respected.
Wherever possible I use gender-inclusive language throughout my website, social media and client communications. Rather than making assumptions, I generally use terms such as nearly-wed, partner and client.
I invite clients to share their pronouns on my contact form and include my own pronouns within my email signature, social media profiles and online consultation platforms including Microsoft Teams, Google Meet and Zoom.
I recognise that language continues to evolve and I remain committed to learning alongside the communities I support.
Creating a Respectful Community
I do not tolerate discrimination, hate speech or abusive behaviour, including homophobia, transphobia, racism, sexism, ableism, or discrimination based on religion, age or identity.
I make conscious decisions about who I follow, collaborate with and support, choosing not to engage with individuals or businesses whose values conflict with my own.
If I become aware of behaviour that goes against the values of inclusion and respect, I won't simply ignore it. Where appropriate, I will report discriminatory content to the relevant platforms, withdraw my support and, where I believe it is responsible and helpful to do so, share factual information so others can make informed choices.
Alongside this, I regularly share educational resources created by LGBTQ+ businesses, organisations and creators, helping encourage more inclusive practices across the wedding and creative industries.
Accessibility
I understand that accessibility looks different for everyone.
As my workshop is home-based, it is unfortunately not wheelchair accessible. However, I don't want this to become a barrier to working together.
Where appropriate I am happy to:
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arrange home visits
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meet in accessible cafés or other neutral venues
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bring product samples with me
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offer online consultations for clients throughout the UK and internationally
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conduct consultations with cameras switched off for clients who feel more comfortable communicating that way
I aim to be flexible because everyone's circumstances are different.
Designing for Individual Needs
I believe jewellery should adapt to the wearer, not the other way around.
As every design is made to order or a bespoke design I regularly adapt items to suit individual requirements.
This has included:
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adapting designs for clients experiencing alopecia / hair lose
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adapting fittings for greater comfort for those with medical conditions
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designing around allergies and sensitivities
Every commission begins with understanding the individual rather than expecting everyone to fit a standard design.
Neurodiversity
Not all disabilities are visible.
Before becoming a jewellery designer, I worked within education as both a teacher and SENDCO, supporting children and young people with a wide range of additional needs. I have received specialist training in autism and continue to maintain a personal interest in learning more about ADHD, dyslexia and wider neurodivergence.
This experience has helped shape the way I communicate with clients.
Where possible I:
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offer flexible communication methods
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avoid unnecessary pressure during consultations
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encourage clients to communicate in whichever way feels most comfortable
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support wedding fairs that provide quiet sessions for neurodivergent visitors
Learning & Accountability
I recognise that inclusion is not something that can ever be completed. It is an ongoing commitment to listening, learning and improving.
I know I won't always get everything right. If someone highlights a way my business could be more inclusive, I will always approach that feedback with openness, respect and a willingness to learn.
I recognise that people and communities are the experts in their own lived experiences. Wherever possible, I choose to listen to and learn from those voices rather than make assumptions.
As my business grows, I will continue to review and improve my practices. My current commitments include:
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continuing to improve the diversity and authenticity of the imagery used throughout my business
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reviewing my website using Wix's Accessibility Wizard and implementing accessibility improvements where possible
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improving image descriptions and alternative text across my website and social media
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exploring additional website accessibility features and ensuring compatibility with assistive technologies
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continuing to use gender-inclusive language throughout my communications
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supporting and collaborating with diverse suppliers, photographers and creatives
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continuing to share educational resources from inclusive organisations, businesses and creators
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regularly reviewing my client journey to ensure it remains welcoming and accessible for everyone
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continuing to learn how to be a better ally by listening to underrepresented communities and using my platform responsibly to support inclusion and challenge discrimination where appropriate.
A Final Word
At The Lucky Sixpence, everyone is welcome.
Whoever you are, whoever you love, however you identify, whatever your age, ethnicity, disability, faith or personal style...you deserve to feel celebrated.
My hope is that every person who discovers The Lucky Sixpence feels welcomed, respected and free to express themselves in whatever way feels authentic to them.
Because everyone deserves to wear something that feels like them.
Photo credits: Photos By Jess Rose, Day and Knight Photography, Stephanie Dreams Photography, Lucy Holland Photography